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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
13205
Cisco
4864
HPE
2350
Lenovo
1412
HP
1365
Fortinet
980
Zebra
452
SonicWall
435
APC
324
Dell
219
Veritas
127
Extreme Networks
114
Datalogic
90
Eaton
71
Red Hat
59
Datto
41
CyberPower
41
McAfee
38
Acronis
34
ASUS
33
Epson
20
Palo Alto Networks
19
Vertiv
18
Opengear
18
EPOS
15
Logitech
12
Jabra
9
Poly
6
Cambium
6
Ergotron
6
Microsoft
4
Kyocera
3
HoneyWell
3
Samsung
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Synology
2
Seal Shield
1
QNAP
1
Toshiba
5682
$0 - $300
5447
$300 - $800
5205
$800 - $2000
5115
$2000 - $5700
4958
$5700+
21948
Service
3958
Warranty
5745
1 Year
3775
3 Year
2717
5 Year
1544
4 Year
907
2 Year
73
7 Year
27
12 Month
26
1 Month
24
1 Incident
24
36 Month
21
6 Year
18
24 Month
7
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
1
1 Hour
1
1 Year / 10 Incident
1
240 Minute
1
3 Year / 1 Incident
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
15773
Phone Support
10747
Parts Replacement
9688
Replacement
8386
Web Knowledge Base Access
7505
New Releases Update
6521
Repair
1995
Diagnosis
1926
Web Support
1877
Software Update
1662
Remote Diagnosis
1528
Software Upgrade
1512
Email Support
1244
Defective Media Retention
876
Software Support
693
Accidental Damage Protection
573
Software Maintenance
504
Hardware Support
438
Online Training
404
Installation
363
Live Chat
360
Knowledge Base Access
319
Commissioning
313
Reporting
308
Troubleshooting
286
Hardware Maintenance
281
Online Return Material Authorization (RMA)
232
Visual Remote Guidance
222
Customer Dashboard
217
Comprehensive Defective Material Retention
215
Configuration
214
Online Support Tools Access
212
Escalation Support
199
Logistics
189
Remote Monitoring
176
Intrusion Definition Update
155
Case Management
155
Consulting
113
URL Database Update
113
Virus Definitions Update
112
Email Database Update
109
Comprehensive Coverage
105
Remote Technical Support
104
Security Update
103
Firmware Updates
101
Escalation Management
97
Firmware Upgrade
96
Cleaning
95
Travel Expense Coverage
86
Analysis
86
Training
8289
On-site
3339
Service Depot
539
Carry-in
13
Carry-in/Service Depot
4
On-site/Service Depot
3
Carry-in/On-site