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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
12468
Cisco
4864
HPE
1901
Lenovo
1372
HP
1217
Fortinet
983
Zebra
417
SonicWall
411
APC
304
Dell
299
Extreme Networks
219
Veritas
114
Datalogic
90
Eaton
71
Red Hat
59
Datto
41
CyberPower
41
McAfee
38
Acronis
32
Epson
23
Palo Alto Networks
19
Vertiv
18
ASUS
18
EPOS
15
Logitech
12
Jabra
6
Ergotron
5
Cambium
4
Kyocera
3
Samsung
3
SMART Technologies
3
Dynabook
2
Ivanti
2
Microsoft
2
Synology
2
Seal Shield
1
HoneyWell
1
QNAP
1
Toshiba
5510
$0 - $300
5244
$300 - $800
4861
$800 - $2000
4762
$2000 - $5800
4704
$5800+
20905
Service
3720
Warranty
5528
1 Year
3550
3 Year
2571
5 Year
1450
4 Year
813
2 Year
69
7 Year
27
1 Month
27
12 Month
24
36 Month
23
1 Incident
21
6 Year
17
24 Month
7
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
1
1 Hour
1
1 Year / 10 Incident
1
240 Minute
1
3 Year / 1 Incident
1
6 Month
1
8 Hour
1
9 Month
15033
Phone Support
10090
Parts Replacement
9159
Replacement
8104
Web Knowledge Base Access
7333
New Releases Update
5965
Repair
1963
Web Support
1904
Diagnosis
1772
Software Update
1643
Remote Diagnosis
1534
Email Support
1431
Software Upgrade
1002
Defective Media Retention
843
Software Support
683
Accidental Damage Protection
493
Hardware Support
440
Online Training
432
Software Maintenance
362
Live Chat
360
Installation
319
Commissioning
310
Reporting
302
Troubleshooting
282
Online Return Material Authorization (RMA)
271
Knowledge Base Access
245
Hardware Maintenance
232
Visual Remote Guidance
222
Customer Dashboard
217
Comprehensive Defective Material Retention
210
Configuration
206
Escalation Support
199
Logistics
184
Remote Monitoring
174
Intrusion Definition Update
157
Consulting
155
Case Management
123
Online Support Tools Access
112
URL Database Update
112
Virus Definitions Update
111
Email Database Update
109
Comprehensive Coverage
103
Security Update
102
Escalation Management
100
Remote Technical Support
99
Firmware Updates
96
Cleaning
96
Firmware Upgrade
95
Travel Expense Coverage
85
Training
74
Fax-On-Demand
7564
On-site
3361
Service Depot
527
Carry-in
13
Carry-in/Service Depot
4
On-site/Service Depot
3
Carry-in/On-site